1. Introduction
This Privacy Policy ("Policy") describes how Enumeration Technologies Pvt Ltd ("Company", "we", "us", or "our"), a company registered under the Companies Act, 2013, with its registered office at Flat No 802, 1st Cabin, 8th Floor, Paigah Plaza, Basheerbagh, Hyderabad – 500 029, Telangana, India, collects, uses, stores, and protects information provided by users ("you" or "User") while visiting our website enumtech.online or using our services.
This Policy is published in accordance with the provisions of the Information Technology Act, 2000, read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), to the extent in force.
By accessing or using our website, you consent to the collection and use of your information as described in this Policy.
2. Information We Collect
We may collect the following categories of personal data:
a) Information You Provide Directly:
— Full name
— Email address
— Phone number (optional)
— Company or organisation name (optional)
— Any messages, enquiries, or project details you submit via our contact form
b) Information Collected Automatically:
— IP address
— Browser type and version
— Operating system
— Referring URLs and pages visited on our website
— Date and time of access
— Cookies and similar tracking technologies (see Section 6)
c) Sensitive Personal Data or Information (SPDI):
We do not intentionally collect SPDI as defined under the SPDI Rules. If any SPDI is submitted through correspondence, it will be treated with the highest level of care.
3. How We Use Your Information
We use the information collected for the following lawful purposes:
— To respond to your enquiries and provide the services you have requested
— To communicate with you regarding your project or proposal
— To improve our website, products, and services
— To send relevant updates, newsletters, or marketing communications (only where you have provided explicit consent)
— To comply with applicable legal obligations and regulatory requirements
— To prevent fraud, misuse, or unauthorised access to our systems
— To maintain internal records and business administration
We will not use your personal data for any purpose beyond what is described above without your prior consent.
4. Legal Basis for Processing
Under the DPDP Act, 2023, we process your personal data on the following grounds:
— Consent: Where you have provided clear, informed consent for a specific purpose.
— Contract: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
— Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your fundamental rights.
— Legal Obligation: Where processing is required to comply with applicable law.
You have the right to withdraw consent at any time by contacting us at info@enumtech.online. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
5. Disclosure and Sharing of Information
We do not sell, rent, trade, or otherwise transfer your personal data to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
— Service Providers: With trusted third-party service providers (e.g., hosting, email delivery, analytics) who process data on our behalf under appropriate contractual obligations.
— Legal Requirements: When required to disclose information pursuant to a court order, government request, or applicable law.
— Business Transfers: In connection with any merger, acquisition, or sale of company assets, subject to appropriate safeguards.
— Protection of Rights: To protect the rights, property, or safety of our Company, employees, clients, or the public.
Any third-party service provider engaged by us is required to maintain the confidentiality and security of your data and is prohibited from using it for any other purpose.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device.
Types of cookies we may use:
— Essential Cookies: Necessary for the website to function correctly.
— Analytical/Performance Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
— Preference Cookies: Remember your settings and preferences.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain functionality of the website.
We do not use cookies for behavioural advertising or to track you across third-party websites.
7. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy or as required by law. Specifically:
— Contact form enquiries: Retained for a period of up to 24 months from the date of submission, unless a longer period is required for ongoing business correspondence.
— Website analytics data: Typically retained for up to 26 months.
After the applicable retention period, your data will be securely deleted or anonymised.
8. Data Security
We implement reasonable security practices and procedures as required under the SPDI Rules, including:
— SSL/TLS encryption for data in transit
— Secure server infrastructure hosted with reputable providers
— Access controls limiting data access to authorised personnel only
— Regular review of our security practices
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
9. Your Rights
Under the DPDP Act, 2023, and applicable Indian law, you have the following rights with respect to your personal data:
— Right of Access: To obtain confirmation of whether we process your personal data and a copy thereof.
— Right to Correction: To request correction of inaccurate or incomplete personal data.
— Right to Erasure: To request deletion of your personal data, subject to legal obligations.
— Right to Grievance Redressal: To have your complaints and grievances addressed in a timely manner.
— Right to Nominate: To nominate another individual to exercise your rights in the event of your death or incapacity.
— Right to Withdraw Consent: To withdraw your consent for processing at any time.
To exercise any of these rights, please contact our Grievance Officer (see Section 12). We will respond to your request within a reasonable period, typically within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to information collected by our website.
11. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to delete such information.
12. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the DPDP Act, 2023, the name and contact details of the Grievance Officer are as follows:
Name: Grievance Officer
Organisation: Enumeration Technologies Pvt Ltd
Address: Flat No 802, 1st Cabin, 8th Floor, Paigah Plaza, Basheerbagh, Hyderabad – 500 029, Telangana, India
Email: info@enumtech.online
Phone: +91 98499 28461
We will acknowledge receipt of your complaint within 48 hours and endeavour to resolve it within 30 days of receipt.
13. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. The revised Policy will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Policy periodically. Your continued use of our website after the publication of changes constitutes your acceptance of the revised Policy.
14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.